The T.L. Ashford library provides support team access to a vast collection of information to better inform our customers. The library contains volumes of current and historical bar code industry technical information including:

• Company Compliance Label Specifications
• Bar code Symbology Specifications
• Printer Manufacturer Technical Reference Manuals
• TLA Printer Setup Reference
• IBM Midrange Technical Manuals

T.L. Ashford operates several IBM midrange systems. Thermal, dot matrix, and laser printers from all major manufacturers are available to our technicians as well. Our support team is knowledgeable with this hardware and can simply and easily explain any difficulty you might encounter.

The key to a quick solution is immediate access to information. T.L. Ashford has collected stores of information in our database. Technical and general information ranging from simple Barcode400 software questions to the most complex connectivity situations. A simple query by a Technical Support Member can produce a scenario of probable causes and a speedy resolution.